Episode 246 – Adele Gambardella and Chip Massey

Welcome back to another exciting episode of The Hero Show! Today, we have two incredible guests who are experts in crisis communication and next-level persuasion. Adele Gambardella and Chip Massey, founders of The Convincing Company, join us to share their insights on how business leaders can learn from FBI hostage negotiators.

With Chip’s 22 years of experience in the FBI and Adele’s expertise in advertising psychology, they have created a unique training program for Fortune 500 leaders. Get ready to discover advanced communication strategies that can turn failure into breakthrough success during times of crisis.

Communication is a vital skill for any leader, especially during times of crisis. In this episode, Adele and Chip delve into the world of crisis communication and share their expertise on how to navigate through challenging situations. 

One of the key strategies they discuss is “forensic listening.” This technique involves actively listening to understand the underlying emotions and motivations of the person you’re communicating with. By truly understanding their perspective, you can tailor your message in a way that resonates with them and increases the chances of a successful outcome.

Adele and Chip also emphasize the importance of building trust and rapport in crisis situations. They explain how FBI hostage negotiators establish trust with the hostage-taker, even in the most high-stakes scenarios. 

These trust-building techniques can be applied to business settings as well, helping leaders create strong relationships with their team members, clients, and stakeholders. By fostering trust, leaders can effectively manage crises and lead their organizations to success.

Furthermore, Adele and Chip highlight the power of storytelling in communication. They discuss how storytelling can be used to engage and persuade others, even in the midst of a crisis. By crafting a compelling narrative, leaders can capture the attention of their audience and inspire action.

Adele’s background in advertising psychology adds an extra layer of expertise to their training program, as she shares insights on how to leverage the power of persuasion to influence others positively.

Conclusion:
In this episode of The Hero Show, Adele Gambardella and Chip Massey provide valuable lessons on communication from their experience as crisis experts. Their training program, developed through years of experience in the FBI and advertising psychology, offers a unique perspective on transforming failure into success. 

By applying advanced communication strategies such as forensic listening, building trust, and using storytelling, leaders can navigate through crises and emerge stronger than ever.

If you’re a business leader looking to enhance your communication skills and learn from the best, this episode is a must-listen. Join us on The Hero Show as we delve into the world of crisis communication and discover how to turn failure into breakthrough success. 

Don’t miss out on the opportunity to gain insights from Adele and Chip’s expertise. Tune in now and become the hero of your own story!

Remember, heroes are made in the face of adversity, and communication is the key to overcoming any challenge.

Recommended Media:

Adele and Clip mentioned the following book/s on the show.

The HERO Challenge

Today on the show, Adele Gambardella challenged Corrine and Barry to be a guest on The HERO Show. Adele thinks that Corrine and Barry are fantastic people to interview because they possess an extraordinary story worth sharing. Against formidable odds, they navigated the challenging landscape of government contracting, a feat that demands resilience and ingenuity. Their journey is a testament to their ability to forge lasting relationships and instill trust, propelling their business to remarkable success.

AND MORE TOPICS COVERED IN THE FULL INTERVIEW!!! You can check that out and subscribe to YouTube.

If you want to know more about Adele Gambardella and Chip Massey, you may reach out to them at:

Website: https://convincingcompany.com/

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Richard Matthews

Would You Like To Have A Content Marketing Machine Like “The HERO Show” For Your Business?

The HERO Show is produced and managed by PushButtonPodcasts a done-for-you service that will help get your show out every single week without you lifting a finger after you’ve pushed that “stop record” button.

They handle everything else: uploading, editing, transcribing, writing, research, graphics, publication, & promotion.

All done by real humans who know, understand, and care about YOUR brand… almost as much as you do.

Empowered by our their proprietary technology their team will let you get back to doing what you love while we they handle the rest.

Check out PushButtonPodcasts.com/hero for 10% off the lifetime of your service with them and see the power of having an audio and video podcast growing and driving awareness,  attention, & authority in your niche without you having to life more a finger to push that “stop record” button.

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