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Episode 047 – Scott Harvey

Welcome to another episode of The HERO Show. I am your host Richard Matthews, (@AKATheAlchemist) and you are listening to episode #47 with Scott Harvey – Law Enforcer Turned Professional Speaker on Communication & Technology.

Scott Harvey spent 20 years as an FBI trained Hostage Negotiator and a Public Information Officer, doing hundreds of on camera media interviews, when he served as a Sergeant in the police world. He now speaks to organizations about High Impact Communication. With over 500 paid presentations to over 100,000 people, Scott has learned the power of communication and storytelling to connect with people, build trust, and drive sales.

As a Hostage Negotiator, Scott was trained to talk with people in crisis. Lives were, literally, on the line in these conversations. This training also serves him well at home since he has been married for 22 years and is a father of two teenage girls. It seems like there is ALWAYS a crisis of some sort to deal with!

As a Public Information Officer, Scott learned the power of leveraging all forms of media (television, radio, newspaper, and social media) to get information to the public to build trust. In a crisis is when we need to be communicating the most, but that is often when we are silent. The story WILL go out. Shouldn’t we be the ones telling it? High Impact Communication is what sets us apart in our communication driven world even before there is any kind of crisis. In today’s world, you are either communicating effectively or you are being left behind. Scott has built a career on making sure no one is left behind!

Here’s just a taste of what we talked about today:

  • Speaking about responsible use of technology
  • Speaking about high impact communication.
  • Advice to parents with teenagers and technology.
  • It’s never too early to have conversations with your kids.
  • The evolution of technology in 10 years.
  • The future of the digital native generation.
  • From hostage negotiator to public speaker.
  • Law enforcement is a clean up business.
  • Transitioning through the D.A.R.E. Program.
  • Using vacation time to pull off speaking gigs.
  • Teaching our kids to be good communicators to be ahead of their peers who are focused on their phones.
  • The psychology behind membership fees.
  • A natural inclination towards a skill but honed through time.
  • Different types of people can improve on a skill in different ways.
  • The fact is, there is no longer a break between your personal social media and work account.
  • Never forget to think twice before posting anything on the web.
  • Fear of how communication is perceived is the biggest villain.
  • When something goes wrong, of course you can’t talk about the whole problem but you have to at least say something.
  • Your existing customers are probably some of the most forgiving people.
  • People don’t leave companies. People leave people.

Recommended tools: 

  • Masterminds

The HERO Challenge

Today on the show, Scott Harvey challenged Irvin Magaña to be a guest on The HERO Show. Scott thinks that Irvin is a fantastic interview because he had every reason to be a victim in the world, however, he went out hustling for himself. He’s out there connecting with people and serving people. It’s exciting to see Irvin’s business grow take off.

How To Stay Connected With Scott Harvey

Want to stay connected with Scott? Please check out his social profiles below.

Call To Adventure

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Richard Matthews

Richard Matthews is the founder of Digital Alchemy Academy & RichardMatthews.me. Over the last 7 years Richard has managed ad budgets well over $100,000, generated over 25,000 online leads, and helped create over $50,000,0000 in sales for his clients. Richard is also a highly sought after speaker and consultant whose work has impacted some of the top Authors, Coaches, & Consultants across the country. He specializes in helping businesses automate their marketing, build their offers, master their technology, and build their content in ways that convert leads into customers and customers into success stories.

How To Build Incredibly Persuasive Webinars To Sell Your Online Courses or Coaching

Pick your copy of my new masterclass today and learn the EXACT strategies that I personally use to build sales webinars that have sold more than $786,976 worth of online courses and coaching just in the last year.

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